Below are the minimum and recommended system requirements to run the SmartUse app and admin web portal.
Mobile App Requirements
SmartUse Mobile Apps are used by the entire project team to view, annotate, and log issues on project drawings and documents.
NOTE: For both Android and iOS - phones only support portrait mode except for plan viewing (without tools) and photos which are also supported in landscape mode. Tablets are not supported in portrait mode except for photos.
SmartUse for iOS
Requires iOS 13 or later.
Works on iPad mini, iPad, iPad Air, iPad Pro, and iPhone 6s or later.
Automatic update based on your App Store parameters.
*Mac computers (even with Apple chipsets) are NOT supported unless Windows is installed; then the SmartUse for Windows App can be used.
SmartUse for Android
Requires Android 9.0 or later.
Works on tablets - Samsung Galaxy, Asus Zen Pad and more.
Works on smartphones - Google Pixel, Samsung Galaxy and more.
*Chromebooks are not supported.
SmartUse for Windows
Supported on Windows 8, 10 and 11 (with .NET Framework 4.6.2 or greater).
Automatic updates for new releases.
No local administration permission needed.
Admin Web Portal Requirements
The SmartUse admin web portal is an administrative console used by project administrators and document control managers to set up projects, manage users, and upload drawings and documents.
We recommend using the latest version of these web browsers for the best SmartUse experience:
Google Chrome - Download Here
Microsoft Edge - Download Here
Mozilla Firefox - Download Here
Safari - Apple - Download Here
NOTE: Uploading Plans directly from STACK to SmartUse is not currently supported when using the Safari web browser, but you can still manually move plans.
* Internet Explorer is no longer supported. SmartUse may run in other browsers, but functionality may be affected. Mobile device browsers may not provide the best experience when using the web admin portal.
Processor & Memory
i5 processor with 8 GB of RAM or better is recommended for the Windows app and admin web portal.
The Android app supports the use of a SD card.
Document storage in offline mode requires approximately 2.5 Mb per drawing (1 Gb ~ 400 documents).
*As a general rule, SmartUse will run best on devices less than 4 years old.
Internet Connection Speeds
Recommended speeds: Download ≥ 20 Mbps, Upload ≥ 5 Mbps
Minimum speeds: Download ≥ 10 Mbps, Upload ≥ 2 Mbps
*You can check your internet connection speeds for free at www.speedtest.net.
NOTE: The SmartUse mobile apps can be used in offline mode, without internet connection, and synced once an internet connection is available.
Minimum screen resolution for the Windows app and admin web portal is 1336 x 768.
If you need additional assistance, please contact us.