Maximizing Speed and Performance

If you spend a lot of time online or have been visiting websites for a long period, then you may build up a sizeable cache. This may affect the speed and performance of your computer as you surf online, especially if you are low on hard drive capacity anyway. Clearing the cache frees up some space and may just speed things back up again. 

Viewing Most Recent Pages

Each time you revisit a website, your cache is supposed to check to see if it has changed so that it can serve you the most up-to-date pages. This doesn't always work; sometimes the cache will load its older stored page instead, so you may not always get the newest version. If you clear the cache periodically, you force your browser to start over, ensuring that you are viewing updated pages and information.

If you are encountering sluggishness or slowness in the software there are a few trouble shooting tips that we recommend trying:

  1. Reload your browser- the semi circle to the left of the web address

If that does not resolve the issue proceed to #2

2. Clear your browser cache.  Chrome and Firefox are the preferred browsers of STACK.  If you are currently using another browser- this could be causing the issue.

If the issue persists proceed to #3


3. Run a internet speed test 

*If the issue still persists please contact Support:
 call us @ 866-702-6078
*If you are in STACK now, choose chat icon in the bottom right hand corner of your screen

*If you are not logged into STACK chat with us here: 


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