At STACK, every customer story is a window into how technology can make construction projects faster, smarter, and more reliable. Our account managers and industry consultants work side by side with contractors across the country learning about their challenges, helping them simplify workflows, and building confidence in their digital estimating processes.
Our Account Management Team sits at the center of that collaboration. These stories highlight three of those partnerships, showcasing how dedication, curiosity, and the right technology can completely transform the way work gets done. Have a story to share about how STACK transformed your workflow? We’d love to hear it in our STACK Community!
A True STACK Power User: From Learner to Leader
One of my customers is a general contractor and luxury custom home builder at a multi-million-dollar company. When he first started using STACK about five years ago, he was taking over the system from someone else and immediately dove in headfirst. Unlike users who focus on just the essentials, he wanted to understand and utilize every single feature. His curiosity and drive to learn set him apart right away to fully leverage STACK.
Back in 2021, he submitted a feature request asking for a “Copy Project” option—and not long after, that feature become part of the platform. He’s the kind of customer who not only benefits from STACK but also helps shape the software. Over the years, he’s stayed closely engaged with every product update, regularly provides thoughtful feedback, and attends our webinars to stay sharp.
When we introduced the Estimate Worksheet, he fully embraced it and aimed to become a true power user. He even met with STACK Senior Product Manager, David Fouche, sharing insights that gave our team valuable industry perspective in return.
I connect with him often to discuss updates, gather product feedback, and keep a pulse on how STACK is being used in the field. I still remember him showing me a finished custom tile bathroom where he used the STACK Explode feature for the grid pattern.
He’s a huge advocate of the STACK Community and a constant reminder of what’s possible when technology meets genuine curiosity and expertise.
Clayton Schulte
STACK Account Manager
Clayton combines creativity and analytical thinking to deliver meaningful results in his work. With a background in leadership and innovation, he thrives in fast-paced, collaborative environments. Outside of work, Clayton enjoys learning new skills and exploring the world.
From Fragile Formulas to Effortless Estimating
A concrete contractor came to me with a legacy spreadsheet that was always breaking. Links failed, tabs conflicted, and he spent hours manually plugging in quantities from takeoffs for footings, slabs, and walls.
We mapped every step of his process, rebuilt his catalog with practical concrete items and assemblies, and wrote formulas that replaced fragile link chains. Most importantly, we worked together to set up his STACK Takeoff Library, making it easy to access the right data every time.
Now, he simply clicks and draws while quantities flow straight into the estimate. Pricing updates carry through automatically, and the manual entry that used to slow him down is gone.
Garrett Hume
STACK Industry Consultant
Garrett began his career as an estimator for a large heavy civil construction company in Northern Virginia, later advancing to project manager. He then transitioned to the federal government, managing complex contracts and programs. Garrett brings a strong background in project delivery, cost analysis, and operational efficiency across both public and private sectors.
Custom Millwork Company Scales with STACK
I was assigned an account for a customer who bought online without speaking to our sales team first. I reached out to their CIO, who was eager to accelerate his team’s takeoff process. They’re a $50 million custom finish and millwork company that needed software capable of producing detailed material lists that could export directly into their reporting system.
But their challenge is that every project is unique. Their items and assemblies constantly change to reflect new options and customizations. Over the course of six weeks, we held three in-depth sessions to explore STACK’s features and align the platform with their workflow. Together, we built out assemblies that reflected their real-world projects and created a scalable estimating structure that could evolve with them.
The results spoke for themselves. They renewed early, added ten new users, and invested in STACK’s Professional Services to continue fine-tuning their system.
Tyler Stallings
STACK Senior Account Manager
Tyler is a seasoned Senior Account Manager at STACK Construction Technologies, where he leverages his deep understanding of preconstruction and construction workflows and SaaS solutions to help high-performing contractors scale their operations efficiently.
Every customer story reminds us that innovation happens not only in our platform, but also through the people who use it. From rebuilding outdated systems to embracing advanced workflows, STACK customers continue to push the boundaries of what’s possible in construction technology.
Want to share your own success story or learn from others in the industry? Join the conversation in the STACK Community and see how your peers are building smarter, faster, and stronger with STACK.
