Our Customer Success Team Helps You Succeed

Unsure how to accomplish something with STACK? Have a question about using STACK software? Our Customer Success Managers are happy to help!

The STACK Experience

Our team is always ready to lend a helping hand! Our primary focus is to help customers get the most out of their STACK subscription and ensure they have the tools they need to bid, win, and build more profitable work.

Hands-On Training

STACK’s trainers are well-versed in the tools and the construction industry and will answer any software-related questions you may have.

Extensive Help Library

Our product team creates detailed, up-to-date, searchable help articles on each feature as it’s released, so you can learn at your convenience.

Live Chat & Phone Support

Our customer service team is available via phone or in-app chat to offer quick answers when you need them.

Exclusive Events

We want to help you succeed in every area of your business. Watch for webinars and events filled with content to help you continue to grow.

Customer Success

Your Success is Our Success

The STACK Customer Success Team helps you and your business win more profitable work.

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See what STACK customers are saying:

"Customer interaction is fantastic. It’s super easy to get a real person on the phone and everybody I have ever spoken with is super helpful and knowledgeable. It’s wonderful to be able to share a project I’m working on with a colleague without having them have to look over my shoulder."

State Steel Works, LLCMarietta, GA

"Support & Training are phenomenal! Our trainer was super helpful – any question or concern I had, he put at ease by demonstrating and training me on the ways STACK would meet my needs. In comparison to other complicated and costly construction takeoff options, I found STACK to be hands-down a better product."

R&I GlassworksSan Francisco, CA

"Fantastic customer training! STACK is consistently reaching out to offer training and assistance, so far this has been a great time saver for me."

A. Vogt ConstructionGreensboro, NC

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Customer Success Manager

Meet Tom

Tom has been a Customer Success Manager at STACK for over 5 years. He enjoys ensuring STACK customers get the most value possible out of the software, often clueing them into features that can speed up their takeoffs and estimates. Tom also enjoys the friendly nature of his STACK co-workers.

Camping, hiking, eating and keeping up with his 4 aquariums are some of his favorite activities outside of work. Fun Fact: Tom used to compete in MMA and coach at his own school.

Get started today!

The best way to see how STACK solutions can help your business is to see them in action.