Our Customer Success Team Helps You Succeed

Unsure how to accomplish something with STACK? Have a question about using STACK software?
Our Customer Success Managers are happy to help!

We're here to help!

When questions arise, our customer success team is standing by, ready to lend a helping hand. As a group, our primary focus is to help customers get the most out of their STACK subscription and ensure they have the tools they need to bid and win more profitable work. Reach out anytime – by phone, email or online chat.

Many Ways To Get Help

Contact us by phone, email, online chat. We’re standing by to answer all of your questions.

Your Success Is Our Success

Making sure our customers are happy with STACK and helping them succeed is our main objective!

Timely Customer Support

95% of customer support questions are answered within an hour, most of them in minutes.

Access To Help Center

Help is available 24/7 thanks to our ever-growing library of helpful how-tos, tips and tutorials.

Your Success Is Our Success

The STACK Customer Success Team helps you and your business win more profitable work.

What Our Customers Say About STACK Customer Support

Jeremy

Behan Bros. Inc.

Productive and Intuitive

The cost of unlimited support included in the fee for the software per year is key.

Pat

Architectural Design Panels Inc.

If I can use it, anyone can use it!

STACK is always improving the software and if you have any problems, their staff is always available to help.

FEATURED CUSTOMER SUCCESS MANAGER

Meet Tom

Tom has been a Customer Success Manager at STACK for over 5 years. He enjoys ensuring STACK customers get the most value possible out of the software, often clueing them into features that can speed up their takeoffs and estimates. Tom also enjoys the friendly nature of his STACK co-workers.

Camping, hiking, eating and keeping up with his 4 aquariums are some of his favorite activities outside of work. Fun Fact: Tom used to compete in MMA and coach at his own school.

Want to see STACK in action?