When questions arise, our customer success team is standing by, ready to lend a helping hand. As a group, our primary focus is to help customers get the most out of their STACK subscription and ensure they have the tools they need to bid and win more profitable work. Reach out anytime – by phone, email or online chat.
Contact us by phone, email, online chat. We’re standing by to answer all of your questions.
Making sure our customers are happy with STACK and helping them succeed is our main objective!
95% of customer support questions are answered within an hour, most of them in minutes.
Help is available 24/7 thanks to our ever-growing library of helpful how-tos, tips and tutorials.
The cost of unlimited support included in the fee for the software per year is key.
STACK is always improving the software and if you have any problems, their staff is always available to help.
Tom has been a Customer Success Manager at STACK for over 5 years. He enjoys ensuring STACK customers get the most value possible out of the software, often clueing them into features that can speed up their takeoffs and estimates. Tom also enjoys the friendly nature of his STACK co-workers.
Camping, hiking, eating and keeping up with his 4 aquariums are some of his favorite activities outside of work. Fun Fact: Tom used to compete in MMA and coach at his own school.