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STACK Construction Technologies, Inc. and its affiliates and subsidiaries (collectively, “STACK”, “Company”, “Us”, “Our”, or “We”) are committed to protecting your privacy. This notice explains how we collect, use, and protect your personal information when you use our services.
This policy describes the types of information we collect from you or that you may provide when you (1) visit our websites, including https://www.stackct.com/, (2) any of our online applications or platforms, or (3) any other website or online application or platform that directly links to or provides this policy, or (4) any integration that allows a third-party artificial intelligence assistant or agent platform (an “AI Assistant”) to access our Services on your behalf, including our Model Context Protocol (“MCP”) server (collectively, the “Services”). This policy also covers information we may collect about you from third parties or when you contact us, such as via chat, email or by phone. This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This policy may change from time to time (see “Changes to This Notice”).
We may collect certain types of information from and about you, including:
Contact and other identifying information, such as when you place an order, subscribe to our newsletter or sign up for a free trial. When ordering or registering on our Services, as appropriate, you may be asked to enter your: name, e-mail address and phone number. We also may ask you to provide credit or other payment card information as necessary to process an order; that information does not come to our systems, and is processed by a trusted payment processing service provider and we do not receive that information from you.
Customer Content. When you use the Services, you and your colleagues create and upload the business records that make up your account. These include project records and their addresses, bid dates, statuses, notes, assigned users and custom fields; drawings and specifications; takeoffs and measurements; estimates, worksheets and pricing; company libraries; and tag and label vocabularies. We hold this content on your organization’s behalf. Customer Content may contain personal information where you choose to include it, including information about your colleagues, subcontractors, suppliers, and clients.
Information collected automatically. Our Services may use various technologies that may include cookies that collect certain online information, including, usage details, domain address, IP addresses, geolocation data, internet browser, operating system, your internet connection, the equipment you use to access our Website, and information collected through cookies. We, along with our third party service providers, may use the above technologies for a variety of purposes, including online analytics and enhancing your online experience and our product offerings. For more information, see the “Cookies” section below.
Service and request logs. We generate records when you, or an integration you have authorized, make a request to our Services. These records may include the date and time of the request, the IP address the request came from, the internal user and company identifiers associated with the request, an identifier for the client software making the request, a correlation identifier for the request itself, the capabilities you had granted, the operation that was requested, how long it took, and whether it succeeded or failed. We use these records to keep the Services secure and available, to enforce rate limits, to investigate and prevent abuse, to troubleshoot problems, and to meet our audit obligations. We do not use them to build advertising or behavioral profiles about you.
Information collected from third parties. We may receive information about you from third parties. For example, if you access our Services through a third-party connection or log-in (e.g., through Microsoft, Google), such third party may pass certain information about your use of its service to us. We may also receive information about you from third parties such as our business partners and service providers, including information generated at trade shows or seminars. We may also obtain other information about you such as change of address, contact information from commercially or publicly available sources.
Information we receive through AI Assistant integrations. If you connect our Services to an AI Assistant, we receive the parameters of each individual operation it asks us to perform on your behalf, together with the access credential we ourselves issued to it and the service and request log described above. We receive no sign-in or profile information about you from the AI Assistant itself, and we do not receive your conversation with it, or any part of that conversation you have not supplied as an input to a specific operation. See “AI Assistant integrations” below for what each type of operation accepts and returns.
Your personal information is primarily used by us to provide or facilitate your use of our Service. We may also use the information that we collect about you or that you provide to us for multiple purposes, including any of the following circumstances:
Some customers use our Services through an AI Assistant rather than through our own web or mobile interface. To support that, we make available an MCP server that lets an AI Assistant you have authorized carry out a defined set of operations on your behalf. These integrations reach the data held in our Takeoff & Estimate solution, which we host in the United States, together with STACK’s own product reference documentation, which contains no information about you. This section explains how that works and what it means for your information, and applies in addition to the rest of this notice.
How the connection is established. We issue the credentials for this integration ourselves. The AI Assistant does not vouch for who you are, and we receive no identity assertion, profile, or sign-in information about you from it. Instead, you sign in to STACK with your own STACK credentials and existing session, you choose which specific operations the AI Assistant may perform, and we then issue an access credential to it. That credential identifies your internal STACK user and company identifiers, the AI Assistant, the permissions you granted, and the specific list of operations you consented to. It does not contain your email address. We never receive your STACK password, and we do not receive or ask for authentication codes, API keys, or other authentication secrets through the integration. We also receive registration details about the AI Assistant software itself, such as its name and the addresses of its own terms and policies; that information identifies the software, not you.
What each operation accepts. Each operation accepts only the inputs it needs to do its job. Those inputs are record identifiers, search and filter terms, and structured parameters defined in advance; no operation asks for general background or conversational context. Two inputs are free text: the words you search for, and the description of what you are looking for when searching our product reference documentation. As with free-text fields elsewhere in the Services, please do not put sensitive personal information there. Operations that report on estimate data are composed from a predefined query structure we control; an AI Assistant cannot supply its own database query. The operations available let you and an AI Assistant you authorize:
What an AI Assistant can change. Some of these operations write to your account, and some replace information that is already there. An AI Assistant you have authorized can create projects, takeoffs, library entries, and tag vocabularies; copy takeoffs between a project and your company’s library; and overwrite existing records, including renaming projects and takeoffs, changing bid dates, statuses, privacy settings, notes, and addresses, and setting or clearing tag values. It can only carry out the specific operations you consented to when you authorized it, and only where you already hold the underlying permission in STACK.
What we return. A response returns the records and fields you asked for, drawn from the categories above. Some operations return a record as a whole rather than a selected set of fields, so a response may carry every field that record holds, including any label and tag groups your organization has defined on it. Where a response is drawn from a stored snapshot of an estimate that is no longer current, we also tell you that it is out of date. We do not include credentials, authentication secrets, or internal diagnostic metadata such as session, trace, or request identifiers in a response.
What we do not receive or collect. Our MCP server has no technical means to ask an AI Assistant for the contents of your conversation, and it does not do so. It sees only the parameters of the operation you invoked, and we make no attempt to obtain, reconstruct, or infer anything more. No operation accepts device location, GPS coordinates, or any other geolocation input; where an operation accepts a street address, that address describes the jobsite for a project and not you. We do receive the IP address your request comes from, as any web service does, and we use it to apply rate limits and to protect the Services rather than to determine where you are. No operation is designed to collect or return payment card data, protected health information, government identifiers such as social security numbers, or access credentials, and you should not enter that kind of information into free-text fields such as project names or labels.
How we log these requests. We deliberately do not write the contents of an operation’s parameters to our logs, because those parameters may contain personal information. We log the identifiers and outcome described under “Service and request logs” above instead. In one narrow case, where a request is rejected because it fails validation, the resulting error record may include a shortened excerpt of the value that was rejected.
Who receives it. The AI Assistant you authorized receives the response we return, because that is how the result reaches you. That includes any personal information the records you asked for happen to contain. Project results carry the names of the users assigned to each project; a request for your own profile returns your name, email address, and company; and free-text fields such as project notes carry whatever your organization recorded in them, which may include details of colleagues, subcontractors, suppliers, or clients. Some of those people will not have authorized the connection themselves. It handles that information under its own privacy policy and terms, which we do not control, and we encourage you to read them. Beyond that, information from these integrations is shared only with the categories of recipients described in “Who we share your information with” below. We do not sell information we receive through these integrations, we do not share it for advertising purposes, and we do not use it to build advertising or behavioral profiles.
Your controls. You choose which operations an AI Assistant may perform at the time you authorize it, and we record and enforce that choice. Your permissions are checked twice on every action: the AI Assistant can only attempt the operations you consented to, and we separately re-check that you still hold the underlying permission in STACK at the moment the action runs. If that permission is removed in STACK, access through the integration stops immediately rather than at the next credential renewal. You can review and revoke any connection at any time from the Connected Apps page in your STACK account, and the AI Assistant software can also revoke its own credential. Once you revoke a connection, requests for your data fail on the next attempt, and the credential itself expires in full within one hour. Your organization can also stop using these integrations at the company level, which prevents further access from being renewed. Revoking a connection does not by itself delete information we already hold; to ask us to delete it, see “How can I control my personal information?” below.
Some features of our Services use artificial intelligence. Our Terms of Use set out the rights you and your organization grant us in the content submitted to, and produced by, those features. In summary, and as described more fully in the Terms of Use:
We share your personal information only in the circumstances described in this notice, and only with the following categories of recipients:
We maintain a current list of the subprocessors we engage in our Trust Center at https://trust.stackct.com.
We implement a variety of security measures including physical, organizational, contractual and technological in an effort to protect your personal information and reduce the risk of loss or theft, unauthorized access, disclosure, copying, misuse or modification of your personal information. These measures include restricting physical access to our offices and records, restricting access to your personal information to only those employees or agents who require access to fulfill their responsibilities, and restricting unauthorized access, disclosure, use and misuse of your personal information in our custody and control. We also periodically update and review such security measures which are audited annually by an independent third party.
Our goal is to prevent unauthorized access, loss, misuse, sharing or alteration of personal information in our possession. We also use these safeguards when we dispose of or destroy your personal information. For more details about our security practices please visit our Trust Center.
We keep personal information only for as long as we need it for the purposes described in this notice, and then delete it or de-identify it. How long that is depends on the type of information:
Where we need to keep information for longer in order to investigate a security incident, comply with a legal obligation, resolve a dispute, or enforce our agreements, we keep it for that period and then delete or de-identify it.
We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:
To make a request, email us at support@stackct.com. We will respond within the time applicable law allows. Before we act on a request, we may need to take reasonable steps to verify your identity. Where you use the Services through an account provided by your employer or another organization, that organization controls the account, and we may need to direct your request to them or act on their instructions. We will not discriminate against you for exercising any of these rights. If we decline a request, we will tell you why, and you may ask us to reconsider by replying to our response. Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy authority.
Occasionally, at our discretion, we may include or offer third party products or services on our Services through separate hyperlinks that will take you to third party sites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites and we encourage you to read the privacy notices and disclosures upon visiting such third party sites.
Our Services are built and made available for business professionals in the commercial construction and related industries. They are not directed to children. We do not knowingly collect personal information from anyone under 18 years of age, and our Terms of Use require that Authorized Users be at least 18 years old. Please contact us if you believe we may have collected information from a person under 18.
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer. Depending on which STACK solution your organization uses, we may host your information in Canada rather than in the United States.
In order to make certain aspects of the Services work properly and provide relevant products and services to you, the Services uses certain cookies and other online tracking technologies. Please see our Cookie Notice, which provides you with information about these technologies and how to control them. You can review and change your Cookie preferences at any time at: https://www.stackct.com/cookie-notice/.
We may update this privacy notice from time to time. When we make changes, we will update the “Last Updated” date at the top of this notice. We encourage you to review this notice periodically.
If you have any questions about this privacy notice or our privacy practices, or to exercise any of your rights or choices regarding your personal information, please contact us at:
STACK Construction Technologies, Inc.
9999 Carver Rd, Suite 300
Cincinnati, OH 45242
Phone: +1 (866) 702-6078
Email: privacy@stackct.com


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